Author: Geoff

I’m providing a training session on using Windows Remote Assistance to our helpline staff this afternoon. I’ve found it quite useful in working with...

Here’s a webcast of Microsoft Technical Fellow and Windows Rockstar Mark Russinovich presenting Process Monitor. I haven’t had a chance to watch the...

[The following is taken mostly from a response to a colleagues question] Vista Business and Enterprise Editions do not include the codec necessary to decrypt an...

Windows Mobile Device Center is the replacement in Windows Vista for the ActiveSync product used with previous versions of Window. WMDC isn’t included in ...

Yesterday, I experienced my first Blue Screen of Death in about four months of steady use, and I know the culprit. I had just reinstalled Vista at the end of la...

I’m working on a project to reconfigure a subnet, and I need to update the network configuration of all the hosts in that subnet. I decided that it’...

Just watched a webcast on the new Network Connectivity Status Indicator and the Network Diagnostics Framework. These tools are designed to provide useful networ...

We encouraged use of Outlook Express as an IMAP client for several years. The current recommendation is Mozilla Thunderbird, but there are folks who prefer to u...